Most Auckland vets specialize in cats and dogs, leaving owners of birds, reptiles, and small mammals scrambling for separate referrals. Pet Doctors St Lukes & Exotics Centre in Mount Albert has built a reputation around treating both—general wellness care for pets alongside specialist exotic-animal medicine.

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Customer Reviews: 486 (Birdeye) · Instagram Followers: 763 · Address: 5 Wagener Place, Mount Albert, Auckland · Phone: 09 828 4031 · Email: stlukes@nzpetdoctors.co.nz

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact opening hours (multiple sources differ slightly)
  • Pricing / fee schedule
  • Veterinarian names and credentials
  • Emergency service details for after‑hours care
3Timeline signal
  • Opened October 2015 (Clinic website)
4What’s next
  • Call ahead to confirm hours and book an appointment
  • Ask about pricing before your visit

Seven key details, one pattern: this clinic positions itself as a specialist exotic‑pet hospital while still covering routine care for cats and dogs.

Detail Value
Clinic Name Pet Doctors St Lukes & Exotics Centre
Address 5 Wagener Place, Mount Albert, Auckland
Phone 09 828 4031
Email stlukes@nzpetdoctors.co.nz
Reviews Count 486 (Birdeye)
Instagram Followers 763
Specialty Exotic pets and general veterinary care

The implication: the clinic’s mix of services is its main draw, but some operational details remain opaque.

What Services Does Pet Doctors St Lukes Offer?

General wellness exams

  • Annual check‑ups for cats and dogs
  • Vaccinations and parasite prevention
  • Nutritional and husbandry advice (Clinic exotic‑pets page)

The clinic’s core offering covers the essentials—but the real differentiator is the depth of exotic‑animal care.

Vaccinations

  • Core vaccines for dogs and cats
  • Rabies and travel certificates (by arrangement)

Routine vaccinations are standard; exotic pets may require specific protocols best discussed directly with the vet.

Surgery

  • Soft‑tissue surgery (e.g., desexing, mass removal)
  • Advanced surgery including orthopaedics and endoscopy (Clinic exotic‑pets page)

The same surgical team handles both standard and exotic cases, which reduces the need for referrals.

Dental care

  • Dental cleanings and extractions
  • Preventative oral health advice

Dental services are available for cats, dogs, and—where needed—small mammals like rabbits and guinea pigs.

Exotic pet care

  • Birds (including backyard chickens), reptiles (lizards, snakes, turtles, tortoises), rabbits, guinea pigs, chinchillas, rats, mice, and other small mammals (Clinic exotic‑pets page)
  • Consultations, referral consultations, intensive care, preventative health care, digital radiography, in‑house laboratory, ultrasound
  • Wing/nail/beak trims, grooming, husbandry and dietary advice

Why this matters: Few general‑practice vets in Auckland offer this breadth of exotic‑animal expertise under one roof. For owners of birds, reptiles, and pocket pets, it removes the hassle of separate specialist referrals.

The upshot

Pet owners with a mix of cats, dogs, and exotic pets can consolidate all their care at one clinic—saving time and ensuring a vet who understands species‑specific needs.

What Do Pet Doctors St Lukes Reviews Say?

Overall rating on Birdeye

The volume of reviews gives a reasonable signal, though Birdeye is a tier‑3 source.

Common praise

  • “One of the best Veterinarians businesses in Mount Albert” (Birdeye review)
  • High competence with exotic species
  • Friendly and professional staff

Common complaints

  • Hours and pricing not always transparent online
  • Some reports of longer wait times during busy periods

The pattern: The clinic earns strong marks for its niche—exotic care—but could improve how it communicates operational details to first‑time visitors.

What to watch

Without posted pricing, owners of multiple exotic pets should ask for a full cost estimate before the visit, especially if surgery or diagnostics are likely.

Where Is Pet Doctors St Lukes & Exotics Centre Located?

Address: 5 Wagener Place, Mount Albert

  • 5 Wagener Place, Mount Albert, Auckland 1025 (Clinic website)
  • Close to the St Lukes shopping area, about a 5‑minute drive from the St Lukes mall

Getting there by car

  • From the city centre: take State Highway 16 / Great North Road, turn into St Lukes Road, then Wagener Place
  • Parking available on‑site

Parking availability

  • Free parking at the clinic (noted on multiple directory listings)
  • Nearby street parking if the lot is full

The implication: The Mount Albert location is convenient for pet owners in central and western Auckland, with no parking headaches.

What We Know vs. What’s Unclear

Confirmed facts

  • Address: 5 Wagener Place, Mount Albert, Auckland 1025
  • Phone: (09) 828 4031
  • Email: stlukes@nzpetdoctors.co.nz
  • Instagram: @pdstlukes
  • 486 reviews on Birdeye
  • Opened October 2015
  • Treats cats, dogs, birds, reptiles, rodents, amphibians, fish

What’s unclear

  • Exact opening hours (sources vary slightly)
  • Pricing for services
  • Veterinarian names and qualifications
  • Whether after‑hours emergency care is available on‑site

Our vet clinic offers comprehensive and affordable pet care services.

— Pet Doctors St Lukes & Exotics Centre website

One of the best Veterinarians businesses in Mount Albert.

— Birdeye reviewer

For pet owners in central Auckland who have both a golden retriever’s annual check‑up and a bearded dragon’s respiratory infection to worry about, Pet Doctors St Lukes offers a rare combination. The trade‑off: you’ll need to verify hours and pricing upfront, but the specialist focus on exotics sets it apart from many general vets in the area.

Additional sources

bestforpet.co.nz, gvs.nz, yelp.com, thereferralcentre.co.nz, reddit.com, stlukesvet.co.nz, petdoctorsstlukes.co.nz, franklinlakesanimalhospital.com

Like its sister clinic Pet Doctors Tristram Street in Hamilton, this St Lukes practice treats a wide range of pets and exotic animals.

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Frequently asked questions

Can I book an appointment online?

The clinic’s website does not currently list an online booking option. Call 09 828 4031 or email stlukes@nzpetdoctors.co.nz to schedule a visit.

Do you accept pet insurance?

Most New Zealand pet insurers are accepted. Confirm with the clinic before your appointment to be certain.

What types of exotic pets do you treat?

Birds (including backyard chickens), reptiles (lizards, snakes, turtles, tortoises), rabbits, guinea pigs, chinchillas, rats, mice, and other small mammals.

Is there parking at the clinic?

Yes, free parking is available on‑site at 5 Wagener Place.

What payment methods are accepted?

Cash, EFTPOS, and major credit cards are typically accepted. Call ahead to confirm.

Do you offer any discounts for multiple pets?

The clinic does not prominently advertise multi‑pet discounts. Ask when booking.

How do I prepare my pet for a visit?

For dogs and cats: bring any medical records and a leash/carrier. For exotic pets: transport in a secure, appropriately ventilated container.

What should I do in a pet emergency after hours?

According to the directory Best for Pet, after‑hours emergencies are referred to Animal Referral Centre (ARC Central). Call 09 828 4031 for guidance.

Bottom line: Pet Doctors St Lukes & Exotics Centre is a rare Auckland clinic that genuinely handles both routine dog‑and‑cat care and advanced exotic‑pet treatment. For owners of birds, reptiles, and small mammals: this is likely your best local option. For owners of only cats and dogs: it’s a solid choice, but check pricing and hours first.