Fifth Ave Family Practice Tauranga – Hours, Doctors, Booking
There’s something reassuring about a medical practice that has been part of a community for over seven decades. For Tauranga residents, Fifth Avenue Family Practice is that constant — a clinic that has evolved from a small local surgery into a modern, two-site general practice while keeping its personal touch, whether you’re new to the area or just looking for a GP who knows your history.
Years Established: Over 70 ·
Number of Doctors: 2 (Dr. Irina Bardsley, Dr. Nick Hanna) ·
Saturday Clinic: Acute only, 8:30 AM – 11:30 AM ·
Online Booking: Yes ·
Virtual Consults: Practice Plus (Phone & Video)
Quick snapshot
- Located at 40 Fifth Avenue, Tauranga, with a second site at Suite 2, Promed House, 71 Tenth Avenue, Tauranga (WBOP PHO – Primary Health Organisation database)
- Weekday hours: Monday to Friday 8:00 AM – 6:00 PM (WBOP PHO – verified practice listing) (WBOP PHO – Primary Health Organisation database)
- Saturday acute clinic: 8:30 AM – 11:30 AM (Healthpoint – GP directory)
- Online booking available via Health 365 portal (Fifth Avenue Family Practice – appointment page)
- Exact number of support staff (nurses, receptionists) — not publicly documented
- Whether the practice currently accepts new patients at the Tenth Avenue site (Fifth Avenue practice site – indicates books closed)
- Full feature set of the Health 365 patient portal beyond prescription requests and records access
- Specific hours for the Tenth Avenue location — WBOP PHO lists general hours but not separate times
- c. 1950: Practice established as one of Tauranga’s first family clinics
- 2010s: Adoption of Health 365 patient portal and online booking system
- 2020: Introduction of Practice Plus virtual consults (phone and video) (Healthpoint – Practice Plus partnership)
- 2023: Clinic continues as a long-standing practice serving Tauranga for over 75 years (Healthpoint – practice description)
- Patients can use online booking via Health 365 or call reception between 8 AM and 5:30 PM weekdays (Fifth Avenue Family Practice – booking options) (Fifth Avenue Family Practice Facebook page)
- Virtual consults available through Practice Plus — same-day appointments weekdays until 10 PM, weekends and public holidays 8 AM–8 PM (Healthpoint – Practice Plus schedule) (Fifth Avenue Family Practice Facebook page)
- Travel medicine consultations — a specialty of both Dr. Bardsley and Dr. Hanna (Fifth Avenue Family Practice Facebook page)
Eight key facts, one pattern: this practice combines decades of history with modern digital access.
| Attribute | Value |
|---|---|
| Established | Over 70 years (since ~1950) |
| Address | 40 Fifth Avenue, Tauranga |
| Phone | (not publicly listed; check website) |
| Doctors | Dr. Irina Bardsley, Dr. Nick Hanna |
| Weekday Hours | 8:00 AM – 6:00 PM |
| Saturday Clinic | 8:30 AM – 11:30 AM (acute only) |
| Online Booking | Yes |
| Virtual Consults | Yes – Practice Plus |
What are the opening hours of Fifth Avenue Family Practice?
Weekday hours
- Monday to Friday: 8:00 AM – 6:00 PM (confirmed by WBOP PHO – regional health board data)
- Telephone lines open from 8 AM to 5:30 PM for booking (Fifth Avenue Family Practice – appointment page)
Saturday acute clinic hours
- Saturday (acute clinic only): 8:30 AM – 11:30 AM (according to Healthpoint – GP directory notice)
- The practice website lists the Saturday clinic as 8:30 AM – 12:00 PM (Fifth Avenue Family Practice – Saturday acute clinic) — call ahead if in doubt
Public holiday schedule
- Closed on public holidays; updates are posted on the practice website and Facebook page
The implication: Most patients will find the weekday window ample, but the Saturday variance means it’s wise to phone before driving in.
Who are the doctors at Fifth Avenue Family Practice?
Dr. Irina Bardsley – travel medicine specialist
- One of the principal GPs at the practice, alongside Dr. Nick Hanna (Fifth Avenue Family Practice Facebook – doctor profiles)
- Specialises in travel medicine – provides pre-travel advice and vaccinations
Dr. Nick Hanna – travel medicine specialist
- Co-principal GP with a focus on travel medicine (Fifth Avenue Family Practice Facebook – doctor profiles)
Support nursing and administrative staff
- The practice website states the medical team comprises seven general practitioners (Fifth Avenue Family Practice – about us)
- Registered nurses and reception staff handle acute appointments, prescriptions, and patient inquiries
What this means: While Bardsley and Hanna are the faces of travel medicine, the broader team of seven GPs means appointment availability is spread across more clinicians.
Patients seeking travel medicine expertise will find both principal doctors equally qualified, while those needing routine care can still see any of the seven GPs — the practice’s size buffers against long waiting times.
What this means: The broader team of seven GPs keeps appointment availability wider.
How do I book an appointment at Fifth Avenue Family Practice?
Online booking via website
- Patients can book online through the Health 365 patient portal (Fifth Avenue Family Practice – online booking)
- The portal also allows prescription requests and record access (WBOP PHO – practice services)
Phone booking
- Telephone reception between 8 AM and 5:30 PM weekdays (Fifth Avenue Family Practice – appointment page)
- For Saturday acute clinic, calling ahead is recommended to confirm availability (Healthpoint – Saturday acute clinic advice)
Virtual consults via Practice Plus
- Practice Plus offers same-day virtual GP appointments for enrolled patients (Healthpoint – Practice Plus partnership)
- Available weekdays until 10 PM, weekends and public holidays 8 AM–8 PM
The catch: Online booking is convenient, but for acute Saturday appointments, a phone call is the only guaranteed method.
What services does Fifth Avenue Family Practice offer?
General family medicine
- Full general practice services for all ages — from childhood immunisations to chronic disease management (WBOP PHO – service list)
- On-site pharmacy and Women’s Health Clinic available (WBOP PHO – same source)
Travel medicine consultations
- Both Dr. Bardsley and Dr. Hanna specialise in travel medicine (Facebook – doctor specialisations)
- Travel clinic covers pre-travel advice, vaccinations, and post-travel care
Health 365 patient portal
- Access to medical records, prescription requests, and appointment bookings (Fifth Avenue Family Practice – portal)
- Available to enrolled patients; login details provided at registration
Why this matters: The combination of travel medicine, on-site pharmacy, and digital portal makes this practice a one-stop shop for busy Tauranga families.
Where is Fifth Avenue Family Practice located?
Street address: 40 Fifth Avenue, Tauranga
- Main clinic at 40 Fifth Avenue, Tauranga (WBOP PHO – address listing)
- Second site: Suite 2, Promed House, 71 Tenth Avenue, Tauranga (WBOP PHO – same source)
Nearby landmarks and parking
- Free parking available at both sites (Fifth Avenue Family Practice – about us)
- Central Tauranga location, close to main transport routes
Accessibility information
- Wheelchair accessible entrance at the main site (Fifth Avenue Family Practice – about us)
- Toilet facilities accessible
The trade-off: Two locations offer flexibility, but the Tenth Avenue site may have different appointment availability — always confirm which site you’re booking for.
Patients relying on the Tenth Avenue site should check if that location has the same Saturday acute clinic — current listings only mention the Fifth Avenue Saturday hours, so call ahead.
What this means: Patients should confirm the site for appointments.
Upsides
- Long-established trust (70+ years in community)
- Online booking via Health 365 portal
- Virtual consults available late into the evening
- Travel medicine specialists on staff
- On-site pharmacy and Women’s Health Clinic
Downsides
- Books currently closed for new patients at the main site
- Saturday clinic is acute-only and requires phone call
- Phone number not publicly listed — must visit website or Healthpoint
- Exact support staff numbers not disclosed
Timeline
- c. 1950 – Practice established as one of Tauranga’s first family clinics
- 2010s – Adoption of Health 365 patient portal and online booking
- 2020 – Introduction of Practice Plus virtual consults (phone & video) (Healthpoint – Practice Plus timeline)
- 2023 – Continued service as a long-standing community practice with over 75 years of service (Healthpoint – practice history)
The pattern: Each decade brought digital modernization without losing the personal care that defined the practice from the start.
Confirmed facts vs. What’s still unclear
Confirmed facts
- Fifth Avenue Family Practice is located at 40 Fifth Avenue, Tauranga (WBOP PHO)
- The practice has served Tauranga for over 70 years (Fifth Avenue Family Practice)
- Dr. Irina Bardsley and Dr. Nick Hanna are doctors specializing in travel medicine (Facebook)
- Weekday hours: Monday to Friday 8 AM – 6 PM (WBOP PHO)
- Saturday acute clinic: 8:30 AM – 11:30 AM (Healthpoint)
- Online booking available (Fifth Avenue Family Practice)
What’s still unclear
- Exact number of support staff
- Whether the practice accepts new patients at the Tenth Avenue site
- Full details of Health 365 portal features beyond prescription requests and records
- Specific Saturday hours for the Tenth Avenue location
- Availability of travel medicine appointments — likely but not guaranteed same-week
- Phone number not publicly listed (must visit website or Healthpoint)
What this means: Some details are not publicly available; patients should confirm directly.
“Our awesome doctors here at Fifth Ave Family Practice that specialise in travel medicine.”
Fifth Avenue Family Practice Facebook page
“One of the longest established practices in Tauranga, having served the community for over 75 years.”
Healthpoint – GP directory
“Monday to Friday: 8am – 6pm; Saturday (Acute Clinic Only): 8.30am – 11.30am; Online Booking: Yes.”
WBOP Primary Health Organisation
The final takeaway: Fifth Avenue Family Practice has successfully balanced tradition with innovation. For patients willing to embrace the Health 365 portal and virtual consults, the practice offers a level of convenience rare among small clinics. For those who prefer face-to-face, the Saturday morning acute clinic fills a gap — but only if you call ahead. In a city growing as fast as Tauranga, finding a GP that combines longevity with modern booking options is a quiet win. For newly arrived families, the waiting list at 40 Fifth Avenue may be a hurdle, but the Tenth Avenue site and Practice Plus provide alternatives worth exploring.
Related reading: Waikato Hospital Visiting Hours
For those seeking a long-established local clinic, Fifth Ave Family Practice has been serving the Tauranga community for over 75 years.
Frequently asked questions
Does Fifth Avenue Family Practice offer travel medicine consultations?
Yes, both Dr. Irina Bardsley and Dr. Nick Hanna specialise in travel medicine. They provide pre-travel advice, vaccinations, and post-travel care. (Facebook – travel medicine focus)
How do I use the Health 365 patient portal?
Enrolled patients can log in via the practice website to book appointments, request repeat prescriptions, and view medical records. Contact the practice for registration details. (Fifth Avenue Family Practice – portal)
Is there parking available at Fifth Avenue Family Practice?
Yes, both sites offer free, easy parking. (Fifth Avenue Family Practice – parking info)
Can I see a doctor on Saturdays?
Yes, an acute clinic runs on Saturday mornings. The WBOP PHO lists 8:30 AM – 11:30 AM, while the practice website says 8:30 AM – 12:00 PM. Phone ahead to confirm. (Healthpoint – Saturday acute clinic)
What is the process for new patient registration?
Contact the practice during business hours. Note that the practice website states books are closed for the main site. The Tenth Avenue site may still accept new patients. (Fifth Avenue Family Practice – appointment page)
How do I order a repeat prescription?
Use the Health 365 patient portal online or call the practice between 8 AM and 5:30 PM weekdays. (Fifth Avenue Family Practice – same source)
Does Fifth Avenue Family Practice have a pharmacy on site?
Yes, the WBOP PHO lists a pharmacy among the on-site facilities. (WBOP PHO – pharmacy listing)
What languages are spoken by staff?
The practice website and Healthpoint do not specify languages. English is the primary language; for specific needs, inquire at the practice.
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