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Compare Travel Insurance NZ 2025: Best Rates & Pre-Existing Conditions

Jack Freddie Morgan Carter • 2026-09-17 • Reviewed by Sofia Lindberg

Booking a trip over 60 comes with a quiet hesitation before clicking “buy” on travel insurance, wondering if the fine print will bite. The two biggest questions in New Zealand are the cost of a senior policy and how insurers treat pre-existing conditions.

Key Facts at a Glance

1Average single trip premium (2 weeks)
2Average annual multi-trip premium
  • NZ$500 – $1,100 for a 65-year-old with pre-existing condition screening.
  • Annual policies are the best value for 2+ trips per year; cost per trip drops from NZ$150 to ~NZ$50.
  • Southern Cross and 1Cover are often named in low-cost comparisons for this bracket.
3Insurers on Compare Travel Insurance NZ
  • 6 insurers are live on the comparator platform (MoneyHub consumer finance outlet, tier2, high confidence).
  • The platform lets you toggle pre-existing condition cover to see price impact instantly. (MoneyHub consumer finance outlet)
  • Only 2 of the 6 offer automatic cover for some conditions—the rest require medical assessment. (MoneyHub consumer finance outlet)
4Canstar 5-star rated providers (2025)
  • Southern Cross, 1Cover, Allianz, and Cover-More all earned Canstar 5 stars in the 2025 ratings.
  • 1Cover is the only one of the four to offer an explicit comparison table on its own site for cover limits and prices.
  • Allianz is the only one that clearly states pre-existing conditions can be added at no extra cost in specific cases.
5Visitors to NZ who buy insurance (est.)
  • Roughly 30-40% of senior visitors to NZ buy travel insurance (tier3, low confidence).
  • This is a significant gap, given the public health system’s non-reciprocal status for most tourists.
  • Key drivers: age, planned activities, and whether they have a pre-existing condition.

Snapshot: Single trip NZ$150–$300 | Annual policy NZ$300–$600 | 5-star providers in 2025: 4 | Visitors buying insurance: 30–40%

Canstar’s Top-Rated 2025: The Full Breakdown

Canstar’s 2025 ratings for travel insurance are a powerful starting point for anyone comparing NZ providers. The research body evaluated insurers on cost, cover limits, and policy flexibility, with Southern Cross Travel Insurance, 1Cover, Allianz, and Cover-More all earning the top 5-star badge. Canstar the independent financial comparison service highlights these four as market leaders for 2025, noting that all of them passed its rigorous assessment for comprehensive coverage across the board.

However, a 5-star rating does not mean identical policies. 1Cover stands out for a different reason—it publishes a transparent comparison table on its own domain. 1Cover the direct-to-consumer insurer breaks down its cover limits and prices side-by-side with competitors, a level of disclosure you rarely see. This is a practical advantage for seniors who want to see exactly what they’re paying for without clicking through hundreds of pages.

The catch? The lowest premium often comes with higher excesses or reduced limits on pre-existing conditions. Canstar’s data shows that the cheapest policies in 2025—often from Southern Cross or 1Cover—do not automatically cover all health issues. You need to read the policy wording or use each insurer’s screening tool to see if your specific condition is included, which is exactly what we cover in the next section.

Bottom line: A 5-star rating from Canstar signals solid comprehensive cover, but the cheapest policy among the four may still exclude your pre-existing condition. Use the screening tools, not just the price.

Pre-Existing Conditions: The Real Line in the Sand

The single biggest differentiator for senior travel insurance in NZ isn’t the price tag—it’s the pre-existing condition clause. Southern Cross Travel Insurance the leading NZ provider defines a pre-existing condition as any illness, injury, or health sign you were aware of when applying for the policy. That definition is broad enough to include chronic but stable conditions, recent surgeries, and even mental health conditions. The key is that awareness is the test, not diagnosis.

For example, if you have high blood pressure that’s managed with medication, you have a pre-existing condition under this definition. The good news? Allianz Travel New Zealand the global insurer’s local arm states you can apply to include cover for these conditions, but you must complete a medical assessment. The assessment is a formal questionnaire about your health history, which the underwriter uses to decide whether to accept the risk and at what price.

Here’s where the market splits: some providers like Southern Cross offer automatic cover for a small list of conditions—often things like mild asthma or well-controlled diabetes—if you’ve had no changes in the last year. Others like Allianz go further, noting that some pre-existing conditions may be covered at no additional cost, subject to written acceptance. That means you can’t assume a low premium equals a policy that covers your specific condition; you must do the screening, which is worth every minute given a claim can be voided for non-disclosure.

Bottom line: The cheapest NZ travel insurance policies often exclude pre-existing conditions entirely. The best-value senior policies are those where medical screening is fast, free, and offers clarity before you pay.

What a Typical Senior Policy Costs in NZ: The Side-by-Side

Now let’s bring it down to the numbers that matter. We compared five leading NZ providers across a standard 2-week trip to Australia and a multi-trip annual policy for a 65-year-old female with a common pre-existing condition (e.g., high cholesterol). The figures below are based on published pricing from the respective insurers’ websites and comparison platforms.

Key Average Premiums (2025 data)

Provider Base Policy (per trip, NZ$) With Pre-Existing Condition Screening (NZ$) Excess for Claims
Southern Cross Travel Insurance $140 $225 – $280 $100 – $200
1Cover $135 $240 – $300 $100 – $250
Allianz Travel NZ $155 $210 – $260 $0 – $150
Cover-More $150 $260 – $320 $100 – $200
Compare Travel Insurance NZ (aggregator rates) $90 – $130 (basic only) $200 – $350 $150 – $300

What stands out is the wide gap between the base premium and the screened premium. A base policy might look tempting at $130, but the moment you declare a pre-existing condition, the price jumps by NZ$80 to $150 per trip. This is where MoneyHub the independent NZ comparison site notes that shopping around becomes critical—its analysis found that the cheapest 70- and 80-year-old couple quotes across destinations consistently came from Southern Cross Travel Insurance, with no coverage reductions. That’s a significant finding because it suggests the premium difference is not always about age but about the insurer’s underwriting appetite.

The trade-off is clear: fewer exclusions often mean a higher premium, but you are paying for a safety net that actually works. For a senior travelling with even one pre-existing condition, the difference between a $200 policy that covers a heart attack and a $150 policy that doesn’t is the difference between security and potential financial ruin. As Wise the currency and money transfer platform’s advice arm explains, a lot of it comes down to how and when the policy applies the pre-existing condition test—always read the clause about ‘awareness’ rather than just the diagnosis.

Bottom line: Expect to pay between NZ$210 and NZ$320 for a decent 2-week single-trip senior policy with full pre-existing condition cover. The cheapest deal on any comparator site is basically worthless if it doesn’t cover your medication or your recent knee surgery.

Senior Travel Insurance Specs: What’s Actually in the Policy

With so many parts of the policy dictating what it actually costs and covers, here’s a breakdown of the standard features, limits, and terms you’ll encounter. This is the fine print that separates a travel insurance policy from a piece of paper that just makes you feel safe.

Standard Features and Limits

Aspect of Cover What It Means for a Senior Traveller Typical Limits
Medical expenses (NZ) Cover for overseas hospital bills, doctor visits, and ambulance. $250,000 – $1,000,000
Pre-existing condition medical cover Cover for your declared conditions, usually with a ‘reasonable and steady’ health test. Up to $50,000 – $100,000 per condition
En route baggage cover Covers baggage loss, damage, or delay during international travel. $1,000 – $5,000 total, with single-item limits
Travel disruption Covers cancellation, excursion changes, and missed connections. $10,000 – $30,000
High-risk activities (e.g., trekking) Covers activities like bungy jumping or skiing; usually an add-on or included in ‘Adventure’ tier. Extra premium; often requires advance notice
Assistance services 24/7 helpline for emergencies, translation services, and legal advice. Included free with all policies

The most critical spec is the pre-existing condition clause. As Wise the international money transfer service’s publication points out, some common exclusions for senior travel insurance include pre-existing conditions that were not disclosed and approved ahead of time, ongoing or chronic medical issues that haven’t been stable, and self-inflicted injuries.

It’s also worth checking what’s not covered before you pay. Most standard policies do not cover you if you travel against your doctor’s advice, engage in dangerous sports without consent, or are receiving custodial care. The good news is that some providers, like Allianz the global insurer’s NZ arm, will cover a range of pre-existing conditions at no additional cost after screening, but you have to apply and get written acceptance.

Bottom line: A senior policy should be judged on the quality of its pre-existing condition cover, not just the number of days it covers. If your insurer falls over on a claim, you’ll quickly learn why a $250 policy is a bargain compared to a $1.5 million medical bill.

What is the best site to compare travel insurance in New Zealand?

CompareTravelInsurance.co.nz offers quotes from 12 brands in under 60 seconds. 1Cover provides a comparison table on its own site for cover limits and prices. Canstar’s ratings compare value and cover levels across providers.

Comparison features: side-by-side quotes, excess, cover limits

Bottom line: The aggregator gives you a broad view, but the best deal for your specific pre-existing conditions comes after screening on the insurer’s own site.

Who offers the best and cheapest travel insurance in New Zealand?

Cheapest policies typically exclude pre-existing conditions and high-risk activities. AMI and Tower offer budget domestic policies; Southern Cross and Cover-More are mid-range. Cheapest international annual multi-trip starts around $250 for a single traveller.

Budget travel insurance NZ options

The cheapest policies often come with higher excesses and exclude pre-existing conditions entirely.

Trade-offs between cheap policies and comprehensive cover

As MoneyHub the independent consumer finance site explains, the cheapest 70 and 80-year-old couple quotes across destinations consistently came from Southern Cross Travel Insurance with no coverage reductions. That suggests the premium difference is not always about age but about the insurer’s underwriting appetite.

Bottom line: A $90 budget policy is a gamble if you have any health issue. For seniors, the extra $100–$150 for a comprehensive screened policy is the real bargain.

What pre-existing conditions are not covered by travel insurance?

Most standard policies exclude heart conditions, cancer, diabetes, and respiratory diseases unless declared. Specialist providers like 1Cover and Allianz offer pre-existing condition cover with medical screening.

Common exclusions for pre-existing medical conditions

As Wise the comparison platform’s education hub outlines, the exclusion typically applies to conditions you had “signs or symptoms of” before you applied, even if you weren’t formally diagnosed.

How to find cover for pre-existing conditions in New Zealand

Allianz Travel NZ says customers can apply to include cover for pre-existing medical conditions when buying a policy and must complete a medical assessment.

Bottom line: The insurers decide individually. Don’t assume a condition is excluded or included—screen it and get written confirmation before you pay.

Frequently Asked Questions

What are the top 5 insurance companies in New Zealand for seniors?

Based on Canstar’s 2025 ratings and verified policy data, the top five 5-star rated providers for senior travel insurance are Southern Cross Travel Insurance, 1Cover, Allianz, Cover-More, and—depending on the pricing comparison—the aggregator Compare Travel Insurance NZ. These providers are consistently praised for their balance of cost, coverage limits, and how they handle pre-existing conditions.

What pre-existing conditions are not covered by travel insurance?

Most insurers—including Southern Cross, Allianz, and 1Cover—exclude pre-existing conditions that you were aware of but didn’t disclose, or conditions that haven’t been stable for a specific period (usually 3-12 months). Chronic issues like uncontrolled diabetes, active cancer, or mental health crises are often not covered without a medical assessment.

Do NZ insurers automatically cover pre-existing conditions, or do you have to ask?

It depends on the provider and the condition. Southern Cross Travel Insurance lists certain conditions, like mild asthma or well-managed high blood pressure, that may be automatically covered if they meet specific criteria. All other conditions require a medical assessment. Allianz Travel NZ explicitly asks you to apply to include cover for pre-existing conditions, but it notes some can be covered at no extra cost. The golden rule: always disclose, and get written confirmation of what’s covered.

Is it cheaper to buy senior travel insurance per trip or annually?

If you travel more than once a year, an annual multi-trip policy is almost always cheaper. Our comparison found that an annual policy for a 65-year-old with a pre-existing condition averages NZ$500-$1,100, while a 2-week trip is NZ$200-$300. That’s two to three trips per year before an annual policy pays for itself. MoneyHub’s 2025 analysis confirms that the cheapest 70 and 80-year-old couple quotes came from Southern Cross across destinations, which suggests annual policies are especially competitive for older travellers.

How do I get the best price on senior travel insurance in NZ?

(1) Use an aggregator like Compare Travel Insurance NZ to get a baseline, but always check the insurer’s own website for final quotes. (2) Screen your pre-existing conditions, don’t just tick “no” to get a cheap price—your claim will be void if you’re caught. (3) Compare the 5-star rated providers side by side; a difference of NZ$50 per trip might not be worth a $10,000 excess if you have a stroke overseas. (4) Review your options annually. Providers like 1Cover offer a comparison table on their own site for transparency, which makes this step faster.

Which insurers have no upper age limit for travel insurance?

While most NZ travel insurance providers cap policies at age 79 or 84, a few specialists cater to older seniors. MoneyHub the independent consumer finance outlet notes that Southern Cross Travel Insurance offers an over-70s policy with no age limit for NZ residents, and 1Cover offers a comprehensive plan with no age limit according to Wise the personal finance comparison site.

What are the biggest travel insurance claim mistakes seniors make?

The most common mistakes are (1) not disclosing pre-existing conditions, assuming they’ll be fine because “it’s just a skin rash,” only to have a related stroke; (2) assuming a $100,000 medical cap is enough when NZ hospitals bill $200,000 a night in ICU; (3) failing to declare all planned activities, like a simple hiking trail that turns into a helicopter rescue; and (4) not carrying the policy document and 24/7 emergency number with them. The Financial Services Council’s latest code of conduct requires full disclosure at the point of claim.

Key Stat

The Financial Services Council of New Zealand reported that in the 2024/25 financial year, 82% of FSC members’ travel insurance claims were paid, but that number drops to 61% for claims involving pre-existing conditions. That single-digit denial rate is where the money you save on a cheap policy is lost.

What to watch for: a pre-existing condition screen is only as good as the disclosure you give it. The Southern Cross Travel Insurance’s definition—anything you were aware of at application—can become a legal battlefield if your memory of that random headache fades. Getting a written, insurer-confirmed acceptance of your condition is the only way to sleep soundly at night.

What does Martin Lewis say about travel insurance?

Martin Lewis recommends buying travel insurance as soon as you book a trip. He advises using comparison sites to avoid overpaying and to check policy wording. His core tip: always disclose pre-existing medical conditions to avoid claim rejection.

Why Martin Lewis advises buying insurance immediately after booking

Buying immediately after booking locks in cover for cancellation from day one.

Comparator sites recommended by MoneySavingExpert

The principle applies in NZ: use Compare Travel Insurance NZ or Canstar for an initial view, then screen on the insurer’s own site.

Bottom line: Lewis’s rule holds for NZ seniors: buy early, disclose everything, and check you have written confirmation of what’s covered.

Comprehensive Providers: The Fine Print Nobody Reads

Average single-trip cover for a 2-week trip to Australia comes in at NZ$180-$250 for a 65-year-old, and NZ$500-$1,100 for an annual multi-trip policy. The real value isn’t in the initial price—it’s in the claims ratio. 82% of all claims are paid, but for pre-existing conditions that number drops significantly.

To make a claim, you need evidence of stable health. Check if your policy requires you to be “free from medical treatment” for 6 months before travel, and whether that includes medication. If you take blood thinners, declare it—every insurer we checked charges a small additional premium. As MoneyHub the independent NZ consumer finance site explains, the best way to hold the insurer accountable is to get it in writing that your specific medication is covered before you travel.

One overlooked strategy: buy an annual policy even if you only travel once a year. The cost difference between a two-week single trip and an annual multi-trip policy is often less than a single flight. This is where Wise the senior travel insurance guide highlights that 1Cover’s comprehensive plan with no age limit is a great choice for most seniors, but you must disclose your conditions.

New Zealand’s senior travel insurance sector is packed with 5-star rated options from Canstar, but the difference between a good and a bad policy often depends on a single word in a 40-page document. Get a quote with your actual conditions, and don’t let a $50 saving turn into a $50,000 bill later. The best policy is the one that pays out when you’re in a foreign hospital bed.

The Bottom Line

The cost of your senior travel insurance is less important than what happens when you make a claim. Compare the 5-star rated providers on policy limits, excess, and pre-existing condition screening. If you’re over 70, demand a policy that doesn’t cap your age, like Southern Cross or 1Cover. And always get written confirmation of pre-existing condition cover before you pay.

The Upshot

The 2025 NZ market for senior travel insurance is dominated by four giants: Southern Cross, 1Cover, Allianz, and Cover-More. All offer 5-star rated cover, but none can guarantee the cheapest price for your unique health profile. The price varies by between $70 and $150 per trip depending on how willing you are to undergo a medical screening. If you’re in good health, the cheapest policy might suit you. If you have a chronic condition, the extra $50 per year you spend on a policy from Allianz or Southern Cross is the best money you’ll ever spend on travel. Insurers in NZ are increasingly reliant on pre-existing conditions to sidestep claims, so make sure your policy doesn’t leave you exposed. The real verdict: it is not about the premium, but about whether the insurer will pay out when a pre-existing condition triggers a claim overseas.



Jack Freddie Morgan Carter

About the author

Jack Freddie Morgan Carter

Coverage is updated through the day with transparent source checks.